209 N. Morrill St.
Morrilton,
AR. 72110
(501) 354-1809 or (501) 289-1159
OBJECTIVE
Customer Service & Computer Systems Operator
Actively seeking employment in the IT field to benefit employer and clients in a mutually profitable environment with a talent
for working cross-functionally and a commitment to advocacy for the purpose of increasing sales and service.
PROFILE & Professional Accomplishments
Proficient with, Microsoft Windows, MS Office 07, Microsoft Word, Microsoft Excel, and Microsoft Outlook 07, PowerPoint, and
Microsoft Access 2007.
Knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating. Software installation,
Networking and Hardware set-up. Experienced in system-operations, training, collections, and customer service, in data storage,
recovery and applications. Linking database technologies to marketing strategies. My JASPER is a type 5 and indicates that
I am an Advocate when it comes to my overall work type.(see my profile on page 2) It is a combination of my most prominent
work traits and is a good indicator of my work ethic, with a talent for working cross-functionally and a commitment to ADVOCATACY
Professional Accomplishments
Owner and operator of a successful Janitorial service In Southern IL. 1991-1994
Management Professional - I bring a sense of confidence, which can often be motivating and empowering for others, keeping
the focus on the objective moving the project forward.
Sr.Copywriter - Direct Response Mailer & Email, Radio, Television, Advertising- Writer
Notary Public- mobile notary in the mortgage loan closing services. NNA Certified
Accounting and Collections- Responsible for collecting on accounts and paying employees.
Resource Development - Business to Business Networking, Consulting, Management & Sales.
Public Speaking - Dynamic Communicator, Sales & Motivational Consultant.
EMPLOYMENT
Cat Claws INC. Morrilton, AR- 2007- Manufacturing & Mail order Operation for Marketing Pet Cat toys and scratching pads.
Featured product MAX Scratcher More at
ICT Croup Morrilton, AR. 2006- 2007 Call Center Reprehensive servicing Mortgage loan for Wells Fargo Home Mortgage. Currently
working with this company in Customer Service as a mortgage loan specialist. Taking inbound calls from customers using command
based computer systems & applications.
IC Corporation 2004 -2006 General labor for School Bus manufacturing on the Chasse line
Chapman’s Marble, Morrilton, AR. 2003-2004 Marketing & Advertising Consultant
Green Bay Packaging, Morrilton, AR. 2000-2003 Technical Lab
Pulp-Tester, Paper Tester Data Entry, Technical pool labor Paper test Lab Report Writer
Morrilton Landfill, Morrilton AR. 1996- 2000 Master Level C Operator
Tyson Foods Russiaville AR. 1994 -1996 Chicken processing Quality Assurance Tech.
RDB Resources 18 Years of Professional Excellence -Copywriting & Marketing
In the information IT marketing field working as a freelance contractor in Copywriting, Web-Content, marketing, consulting
and public relations services. A culmination of my experience in business ad copywriting and marketing. I am experienced in
the internet, ad copywriting and marketing. I started writing in college where I learned the art of persuasion. A true wordsmith,
I have written successful business proposals that secured needed funding. Written grant proposals for both no-profit and commercial
enterprises. I have written effective sales presentations in the direct marketing and Business to Business fields. My education
runs the full gamete from a formal college education to sales training academies and the best training of all my life experiences.
Besides the obvious, Resources is much more than just my experience, in business services and development. It is my ability
to recognize the best practices and techniques in today’s business environment. Although, Customer Service in ad
copywriting & marketing is my focus. I have the resources, experience and professionalism to achieve your objectives.
Please allow me the opportunity to serve you in your business needs. If you have any questions please feel free to contact
me at richcat@suddenlink.net and I will be happy to answer any questions.
Education
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School
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Major
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Year
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AWAI Master Copywriting Course
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Direct Response Copywriting & content writing- Continuing Education
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2007 to Present
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Arkansas Environmental Academy
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Solid waste Landfill Management (1996, 97, 98, 99)
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Master C
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Columbia School of Broadcasting
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Ad Copywriting ,in Voice (Denver)
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1990-1991
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Sales Training Academy - Denver
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Direct sales and marketing in AD Copywriting
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1990-1991
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SIU Carbondale Il.
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Communications, & Film School
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1984- 1988
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My Jasper - Job Asset and Strengths Profile
I am a Type 5 ADVOCATE when it comes to my overall work type and a combination of my most prominent work traits. These combinations
of strengths are very unique, with only 9% of people being type 5 ADVOCATES
Innovative
Expressive
Communication
Independent
When it comes being a leader, my style is Innovative.
I tend to be inventive and proactive in creating new ways for things to be done. When tasked with leading, I bring a sense
of confidence, which can often be motivating and empowering for others. I am quite comfortable in my ability to brainstorm
original ways for things to be more productive, and I am not afraid to take risks if it means finding a new, better way. I
shine most in my ability to be an Innovative leader; and may stills exhibit qualities of other leadership styles. What's important
to remember is that leadership style is a multi-faceted trait and one that may change and evolve as I advance in your company.
Leadership styles I show:
Courageous
An above-average score in this leadership style indicates that I am a dynamic and brave person who embodies a sense of adventure
and is comfortable taking risks. However, as a leader, my courage and risk taking is not done impulsively. Rather, I lead
with responsibility and steady restraint.
Empowering
An above-average score in this leadership style indicates that I have the ability to be an encouraging and motivating person.
These traits can produce a positive feeling in the team members and allow them to feel uplifted and empowered to reach their
own goals and dreams. With my patience and talent for being instructive, I have the ability to be a great mentor.
Diplomatic
An above-average score in this leadership style indicates that I am patient and poised, exuding a sense of calm. As a leader,
I have a relaxed disposition that can make others feel assured and safe in my presence. I have the ability to be tactful in
my interactions with team members and take time to listen to their concerns and ideas. These are qualities that can be quite
beneficial in many different facets of work.
My Work Personality
Work Personality measures the unique and distinct personality characteristics as they relate to work. How I interact with
and respond to others and how I react to stress in a work environment. Because personality traits are innate, my work personality
will be fairly consistent no matter where I will contribute. In this section, take a look at four different aspects of my
personality.
Expressive -I am more expressive than Introspective when it comes to my interpersonal style. This means that I have an energetic
aura about me, and perceived to be quite gregarious. I am open and outgoing and draw energy from my interactions with others.
I enjoy working in collaboration with others rather than working alone
Spontaneous - I’m more spontaneous than Deliberate when it comes to how I work toward my goals. This means I tend to
push the envelope or suggest new ways of doing things, rather than following the rules every time. While occasionally impulsive,
I have fresh ideas and able to break out of the mold, which is valuable for helping others think of new approaches.
Rousing- I’m more rousing than Agreeable when it comes to how I interact with others at work. This means that you challenge
the status quo, not only in coming up with new ideas but in also calling upon colleagues to think outside the box. Although
I am known to push the envelope, I do so in a manner that is thought-provoking and beneficial to the company. My animated
personality can make those around me feel energized.
Composed - I am more Composed than Passionate when it comes to my emotional style and how I respond to stress. This means
you have a calm temperament and function in a relaxed manner. I’m not one to become highly emotional about bothersome
work issues but instead remain composed and collected. People can usually rely on me to bring a calming presence to very tense
situations.
Universal Skills
"Universal Skills are the abilities or skills that can easily be utilized within any type of work or job environment.
While often refined and improved through my work experiences, my universal skills are also innate strengths that are core
to possess regardless of the work situation."
Communication Skills
An articulate person and have received positive feedback from others on my writing ability and my skill speaking to groups.
Regularly called on to present ideas to others, I have confidence and ability to convey thoughts and ideas in a clear and
eloquent way. I am not one to get overly nervous when speaking to those in positions of authority. Instead, I get excited
and energized when given an opportunity to display my skills. Remember, this Universal Skill is a talent that you can utilize
in all work environments and one that assures value in most any job. You will continue to find that my Communication Skills
are highly beneficial in whatever context you choose, not only to the Company but also to the client as well
Independent Work Style
While I am quite effective working on a team, I feel much more productive when I have the freedom to do things independently.
I enjoy working autonomously and feel that I’m more effective and productive as an individual than as a team member.
I confident in my ability to come up with ideas without the help of others and trust in the quality of my work without feeling
the need to have someone else review it. Even though I prefer autonomous work, it doesn't necessarily mean that I am an introvert
or one who likes to be alone. In fact, it is quite the contrary. What is important to note is that my independent style is
reflective of the fact that I believe I do my best work when I have the freedom to work on my own
My Questioning Work Style
While I trust the decisions of my superiors, I feel better when I understand the reasons behind certain decisions. I am not
comfortable simply accepting things at face value; rather, I prefer to critically assess others' decisions and offer my own
opinions. Even though I see the value in questioning the rationale behind organizational decisions, that doesn't necessarily
mean I question everything. Instead, I tend to be tactful and speak up only when I believe there could be real benefit from
my input. As such, my colleagues and superiors likely appreciate my willingness to put myself out there on behalf of the organization.
Values
The concept of Values addresses the aspects of a job that are the most important to me. Values can be either tangible or abstract,
but they are things from which I derive the most meaning and motivation.
Helping Others # 1
Work must serve a greater purpose than just the individual benefit I might gain from it. Instead, I have an altruistic outlook
and want my work to benefit society in some way. It is important to me that my job helps make the world a better place and
that I can help in some way. As a result, I also value the personal relationships I can foster in my work. Ultimately, I hope
to be able to say that I contributed to society through my work, an achievement that will no doubt fill me with pride
2) Security-
high score indicates that Security is an important value. I want work to offer consistency and stability, with few unknowns
popping up along the way. I am likely make decisions based on the hope that my job will be secure for some time to come.
3) Personal Growth-
indicates that Personal Growth is an important value to me. Work should be one of the main ways you experience new and exciting
challenges. More than just a job, I believe that work should provide the freedom to use my talents and the opportunity to
find personal meaning.
4) Balance -
Balance is an important value. Work should be flexible enough not to interfere with your personal life, and it should allow
you some freedom to pursue outside interests. It's important for me not to be overworked or over-stressed.
5) Financial Success-
that monetary rewards are important to me and motivating. While I am not entirely driven by the prospect of financial success,
I want to be paid adequately and ultimately hope to gain some financial security from my work. It's important to remember
that my values change over time and as I enter different phases of life. What was once important early in my career may be
replaced by something completely different.
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